Entry Requirements

There are no entry requirements but learners should have basic IT keyboard and searching skills

How to apply

For information on how to apply, please call The Endeavour Centre on 01482 615 349

Course Content

This course will:-

• Build skills and confidence when  using a computer or other device;
• Identify specific job recruitment sites and use a job search engines to find and apply for jobs;
• Identify and apply good practice when using IT;
• equipment and the internet in regards to internet safety and health and safety;
• Create and save a simple CV, containing relevant information to attract a potential employer, including using a CV template;
• Use an online email account to send, receive emails and attach documents.

Assessment Method

This course uses RARPA as its method of assessment.

RARPA stands for Recognising and Recording Progress and Achievement which is the process of assessment for non-accredited learning. It is a means of validating the outcomes of programmes which do not result in qualifications. RARPA is a five stage process which measures and records learners’ progress, achievements and attendance.

Where can it lead?

We hope that these session will help you succeed in applying for positions involving customer care and give you the skills and applications to feel more confident when dealing with customers/clients.  You may wish to progress to a qualification/vocational course in Customer Care.

Adult Education offer a range of courses that are both vocational Ie qualification course, and non-vocational. You might also want to discover something for yourself that can develop your own skills and interests.

As a Hull Training and Adult Education learner you have access to our Careers Advice Service. Our advisers are on hand to guide you through options and support you to achieve your full potential.